PrestigeX
📅Effective Date: June 19, 2025

Privacy Policy

How we collect, use, and protect your personal information.

This Privacy Policy describes how ANDERSON MEDIA LTD ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website https://prestige-service.to (the "Site").

Contact Information

If you have any questions, need more information about our privacy practices, or would like to make a complaint, you may contact us:

  • By email: support@prestige-service.to
  • For legal/privacy matters: legal@prestige-service.to
  • By mail: ANDERSON MEDIA LTD, 55 Grenoble Road, Bridekirk, United Kingdom, CA13 2YT

Personal Information We Collect

We collect the following categories of personal information:

1. Device Information

Purpose: To load the Site accurately and analyse traffic.

Collected automatically via: cookies, log files, web beacons, tags, or pixels.

Examples: IP address, browser type, time zone, cookie identifiers, pages visited, search terms.

2. Order Information

Purpose: To fulfil your purchase, process payment, communicate with you, screen for fraud, and provide relevant updates or offers.

Collected from: You.

Examples: Name, billing address, shipping address, payment details (including card numbers), email, phone number.

3. Customer Support Information

Purpose: To provide effective customer support.

Collected from: You during a support request.

Examples: Order number, correspondence, technical issues.

Use of Personal Information

  • Provide and operate the Site and services.
  • Process and fulfil transactions.
  • Communicate with you.
  • Screen orders for fraud.
  • Deliver marketing (only if consented).
  • Improve and personalise your experience.

Sharing Personal Information

We share your personal data only with trusted third parties who assist us in providing services, including:

  • Payment processors
  • Hosting services
  • SMS/email communication platforms
  • Analytics providers

We never sell or rent your data.

SMS and Marketing Messages

If you opt in to receive SMS messages, we may use cookies to track activity (e.g., cart reminders).

You may opt out anytime by replying STOP or contacting support@prestige-service.to.

We will not share your SMS opt-in status with unaffiliated third parties.

Lawful Basis for Processing (GDPR)

If you are based in the EEA or UK, we process your data under the following lawful bases:

  • Your consent
  • The performance of a contract
  • Compliance with legal obligations
  • Our legitimate interests, which do not override your rights

Your Rights (GDPR & CCPA)

  • Access your data
  • Correct inaccurate data
  • Request deletion ("right to be forgotten")
  • Data portability
  • Object to processing

To exercise any of these rights, email us at support@prestige-service.to.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined or as required by law.

You may request deletion at any time, unless legally prohibited.

Automated Decision-Making

We do not use fully automated decision-making that has legal or significant effects.

Our fraud detection partners may use temporary blacklists (e.g., for repeated failed transactions).

Cookies

  • Site functionality
  • Performance & analytics
  • Advertising & retargeting
  • Social media integration

You can manage or delete cookies in your browser settings. Learn more at www.allaboutcookies.org.

Do Not Track Signals

Our Site does not respond to Do Not Track signals due to a lack of consistent standards across browsers.

Third-Party Services and Links

We are not responsible for the privacy practices of third-party websites or services linked on our Site.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our Site with the new "Effective Date".

Complaints

If you are unsatisfied with our response to a complaint, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) or your local data protection authority.